guarantee

 

All Alfabeti.co products will be covered for a period of 28 days from the date of purchase against problems derived from manufacturing defects and failures. This coverage is only available to the original owner and is not transferable. Coverage only applies to products purchased new on our website.

Please note the circumstances that are not covered by our warranty:

  • The warranty period has expired.
  • Damage caused by general wear and tear, wear against abrasive surfaces such as rough seams, non-cycle specific washed clothing, or under saddle bumpers.
  • Damage caused by UV rays (sunlight or other natural phenomena), fire, cleanliness, colored materials, or bicycle cleaners.
  • Rips, burns, tears, and damage due to accidents, normal wear and tear, improper care, misuse, or the natural degradation of colors, finishes, and materials over time.
  • Damaged caused by improper repairs, adjustments, or lack of maintenance.
  • No proof of purchase is presented.

Terms and Conditions:

Alfabeti.co (Alfabeti.co) will only replace a defective item with the same model or component or the most similar that is available when purchased within 28 days through the Alfabeti.co website as the online seller.

Resolution of the consumer warranty can only be done through the original seller/website customer service team.

To claim the warranty, consumers must provide the following to the customer service team:

Copy of your proof of purchase,

the item or photographs of the item and the defect,

your address / contact details.

Consumers are responsible for providing a secure return shipping address where applicable.

Consumers are responsible for the cost of shipping the items to their original seller.

Alfabeti.co will NOT grant cash refunds to any consumer for items under warranty.

Within the validity of this limited warranty, Alfabeti.co, having considered that a claim is covered by the warranty, will repair or replace any defective product with the same model or component or the most similar model available at that time.

THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY.

ANY OTHER REMEDIES AND DAMAGES THAT MAY BE APPLIED OTHERWISE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL OR PUNITIVE DAMAGES.

THIS IS THE ONLY WARRANTY GIVEN BY ALFABETI.CO ON ITS PRODUCTS AND COMPONENTS, AND THERE ARE NO WARRANTIES EXTENDING BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES OTHERWISE IMPLIED BY LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY  FOR A PARTICULAR PURPOSE, ARE EXCLUDED.

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